Shipping policy

Shipping Policy

Thank you for shopping with Trail & Tail Co. We work to make your ordering and delivery experience as smooth as possible.

Order Processing

Orders are processed after payment has been successfully received. Most orders are processed within 1–3 business days. Processing times may occasionally vary during holidays or periods of high order volume.

Once your order has shipped, tracking information will be provided when available.

Shipping Rates

Shipping costs, if applicable, are calculated and displayed at checkout before you complete your purchase.

Any available free-shipping promotions will be clearly displayed on our website or during checkout.

Delivery Times

Most orders are estimated to arrive within 7–18 business days after processing. Some products may arrive sooner depending on the shipping destination and fulfillment location.

Delivery estimates provided at checkout or with tracking information are estimates and are not guaranteed. Delays may occasionally occur due to carriers, weather, holidays, customs, or other circumstances outside our control.

Multiple Packages

Some orders may contain products shipped from different fulfillment locations. If this happens, your order may arrive in more than one package and at different times.

You will not be charged additional shipping fees because an order is divided into multiple shipments unless clearly stated before checkout.

Tracking Your Order

When tracking information is available, it will be sent after your order ships.

Please allow time for the shipping carrier to update tracking information after the package has been accepted.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible through our Contact page.

Once an order has been processed or shipped, we may not be able to change the delivery address.

Lost, Delayed, or Damaged Packages

If your package appears to be significantly delayed, lost, or arrives damaged, please contact us through our Contact page with your order information.

We will review the situation and assist you with the appropriate next steps.

International Shipping

Available shipping destinations are shown during checkout. Shipping availability may vary by product and destination.

International customers may be responsible for customs duties, taxes, import fees, or other charges imposed by their country. These charges are not controlled by Trail & Tail Co.

Questions

If you have questions about your order or shipping, please contact Trail & Tail Co. through the Contact page on our website.

Trail & Tail Co.
trailandtailco.shop

Last updated: August 14, 2026